Patient Experience Lab Manager
Jennifer is BIF's Patient Experience Lab Manager, where she works closely with our Experience Designers to communicate and support the work being done by BIF to improve the Healthcare landscape. With a background in Healthcare policy and experience at the Federal, State and local levels, Jennifer brings an array of skills and perspectives to her new role in the Patient Experience Lab at BIF.
Jennifer comes to BIF after working with local officials and advocates to create a strategic plan to combat Substance Use on Cape Cod. She has worked with several State governments and agencies to develop and implement an insurance exchange program that improves access, affordability, and quality for all patients. She has also worked on the Federal level as part of the Majority Health Policy office during the creation of the Affordable Care Act, working with legislative tracking and constituent concerns.
Jennifer has completed a Master of Public Health from Tufts University Medical School focusing on Health Services Management and Policy and a BachelorÍs Degree in Political Science from Suffolk University.
Outside of BIF, Jennifer enjoys her life on the beaches of Cape Cod, spending time surfing or on a paddleboard. She is currently training to complete her 3rd marathon and loves spending time traveling the coastlines in her Jeep.